Steam vr troubleshooting

See also steam vr performance.

Logs

Some issues with SteamVR are caused by missing libraries, or directories.

Some sample errors

./vrwebhelper: symbol lookup error: /usr/lib/libfreetype.so.6: undefined symbol: hb_ot_tags_from_script_and_language

./vrwebhelper: error while loading shared libraries: libcef.so: cannot open shared object file: No such file or directory

Failed to change directory in process '/home/will/.local/share/Steam/steamapps/common/tools/steamvr_environments/game/bin/steamtours': 2

Failed to execute process '/home/will/.local/share/Steam/steamapps/common/tools/steamvr_environments/game/bin/steamtours': 2

# starting in console and watching logs is most dependable source of errors
# logs exist in ~/.local/share/Steam/steamapps/Steam/logs but NOT EVERY ERROR is logged
steam | grep -i -e 'vrwebhelper' -e 'failed' -e 'error' -e 'symbol'

Console

- launch steam from console and it will log there
- modify SteamVR's launch command to open and execute from a terminal.

UI

Logs available from UI using

SteamVR > Create System Report:
  - Logs tab

Unable to contact Mongoose

• doesn't seem to be firewall
• doesn't seem to be dnsmasq
• validated steamvr

Errors/Fixes

Home won't Start

NOTE:

2021/10/17 no longer resolves issue

SteamVR > Restart Headset

Log Errors

(2021/10/17) symbol lookup error: /usr/lib/libfreetype.so.6: undefined symbol: hb_ot_tags_from_script_and_language

Downgrade to freetype-2.2.10.4-1

sudo pacman -U https://archive.archlinux.org/packages/path/freetype2-2.10.4-1-x86_64.pkg.tar.zst

https://github.com/ValveSoftware/steam-for-linux/issues/7935